Terms and Conditions

By using the Reportz.io website (“Service”), a service provided by Four Dots Doo (“Four Dots Doo”), you are agreeing to be legally bound by the terms and conditions that follow (“Terms of Service”). Four Dots Doo reserves the right to update and modify the Terms of Service infrequently without notice. Continued use of the Service subsequent to any alterations will establish your consent to such alterations. Violation of any of the terms below will lead to the termination of your Account. You agree to utilize the Service at your own risk. The Service is provided on an “as-is” and “as-available” basis. You comprehend that Four Dots Doo uses third party vendors and hosting partners to provide fundamental software, hardware, storage, networking, and other related technology that is required to run the Service.

Account Terms

You must be at least 13 years old to use this Service. Accounts registered by bots or other automated methods are prohibited. You must supply a valid email address so as to finalize the signup process. You are accountable for maintaining the security of your account, password, and dashboard URLs. Four Dots Doo cannot and will not be held responsible for any mishap or damage resulting from your inability to comply with this security obligation. You are held accountable for all Content posted and all activity that takes place under your account (even when Content is posted by others who have access to your account). You may not use the Service for any unconstitutional or illegal purpose. You must not, during the use of the Service, defy any laws in your jurisdiction (including but not limited to copyright laws).

You are solely accountable for correctly canceling your account. Sending an email to cancel your account is considered cancellation. All of your Content will be momentarily removed from the Service upon cancellation. This information can not be restored once your account is canceled.

Support

Newsletter and Email Policy

You can opt out of our newsletter, in which case you will not receive regular information and words of advice regarding Reportz. However, Four Dots Doo reserves the right to inform you of any major update or other significant information regarding your account, as well as send courtesy follow-up emails regarding your trial period version for as long as your account is active. If you do not wish to receive these emails, please do not sign up for the newsletter, or delete your account.

Payment, Refunds, Upgrading and Downgrading Terms

A valid credit card is needed for paying accounts. You can upgrade, downgrade or cancel your paying plan at any time. The Service is billed beforehand on a monthly basis and is non-refundable. There will be no credits or refunds for partial months of service, upgrade/downgrade refunds, or refunds for months unused with an open account. To alter/cancel your service, log into your account and modify/cancel your actual plan or simply email us at [email protected] at the end of the month. The changes to your account will come into effect instantaneously.


All invoices for custom, on-demand work are required to be paid in full within 30 days. Courtesy reminders will be sent by email occasionally, to inquire about the status of an unpaid invoice. After 30 days, we reserve the right to automatically process the payment of an unpaid invoice from your credit card.


Payments for common custom work such as custom design (white labeling) and custom URL will be automatically processed on your credit card when the service is delivered and the bill is issued.


Four Dots Doo reserves the right to occasionally and at any time modify or discontinue, temporarily or permanently, the Service (or any part of the Service) with or without notice. Prices of all Services, including but not limited to, monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us.

Supported Browsers

Reportz supports present and previous major releases of Chrome, Firefox, Internet Explorer, and Safari. Every time a new version is released, we begin supporting that version and stop supporting the third most recent version. We are devoted to providing our clients with regularly updated advanced dashboard features and better user experience. We support the latest browser versions so that you can make the most out of Reportz. Please contact our support team for any inquiries you might have.

Copyright and Content Ownership

You are not allowed to duplicate, copy, or reuse any quantity of the HTML/CSS or visual design elements without express written permission from Four Dots Doo. The look and feel of the Service is a copyrighted property of Four Dots Doo. The entirety of the content posted on the Service must comply with Serbian copyright laws.

Controlling Law and Jurisdiction

These Terms will be interpreted in accordance with the laws applicable in Serbia, without regard to its conflict-of-law provisions. You and we hereby agree, for any claim or lawsuit resulting from any reason whatsoever in relation to these Terms, the Software, or the Website, to attorn to the judicial district of Belgrade, Serbia, as the relevant location for the hearing of said claim or lawsuit and excluding any other judicial district or any other district which might have jurisdiction concerning any such matter.

Privacy

Protecting our customers' information and privacy is our main priority. The Reportz's privacy policy incorporates its employees, partners, agents, affiliates, and contractors.

We consider information about our customers, including personal information, strictly confidential and consistent with all legal and regulatory requirements. We use a synthesis of technology and standard practices to ensure that your information is secured from unauthorized access or exposure. The information we collect about you in the course of conducting normal business will only be shared with third parties upon your consent or as required by law. We gather customer information based on our mutual business relationship and your use of the services and solutions we provide.

Some Examples Include:

  • Contact information that allows us to communicate with you, including your name, telephone number, address and email address.
  • Billing information concerning your financial relationship with us, including your payment data and history. Our third-party payment provider, Fast Spring, must receive your payment data in order to process your payment with Reportz. You can view the Fast Spring privacy policy here: Fast Spring Privacy Policy and Terms of use.
  • Data used for connecting our dashboard solution to your or your clients' data sources.

For additional information or to address any concerns, please contact [email protected]

Do You Store My Passwords?

No. The majority of data source providers obtain a secure way of authentication that does not require you to provide your credentials. Most of the time, the standardized process of oAuth3 (http://oauth.net/2/) is used. We only store a secure token that is given by the API provider when you finish the authorization process. This makes it possible for us to fetch data and generate your dashboards without requiring you to perform an authorization every day.

Other data sources will need an API key. This key is sensitive and must be handled like a password.

How Safe is Reportz?

Internet communications between Reportz and all 3rd party APIs uses SSL encrypted HTTPS connections. We know that data confidentiality is of utmost importance to our clients and their trust in our product is dependent on our capacity to protect their data. Therefore, we are dedicated to implementing best security practices in the industry.

What Analytics Data do you Store?

We store aggregate data of your dashboard in our database. This is for performance purposes only, as it would take an excessive amount of time to get the data from data source APIs to rebuild your dashboards each time you consult them.


Most of the time, data from data source providers is read-only; therefore, under no circumstances can we add, update or delete it. In other cases, we might request permission to edit your account information; however, we do so only to get analytic information. In no way do we update, edit or delete account information.

Data Property

You are the owner of your data. We do not use your data for anything else other than to display it in your dashboards. Any stored data will be deleted upon a client's request.

Who will Have Access to My Data?

You and those to whom you authorize access to your dashboards. Dashboards have unique encrypted URLs, so that you get fast and secured access without having to log in. This URL acts as a password. Make sure to keep it protected.

Our staff might access your data for debugging any issues or to make minor adjustments in the goal of improving performance. Reportz will not reveal your dashboards to anyone, under any circumstances.

What Happens When I Delete a Dashboard?

Everything is deleted, along with your configuration, as well as any data we would have retrieved and stored and is not used by any other of your dashboards.

This Website Uses Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to our previous website visitors. This could mean that we advertise to previous visitors who have not completed a task on our site, for example using the contact form to make an inquiry. This could be done in the form of an advertisement in Google search results, or a site within the Google Display Network. Third-party vendors, including Google, use cookies to deliver ads based on someone's past visits to the Reportz website.


Any data collected will be used in accordance with our own and Google's privacy policies.

You can set preferences for how Google advertises to you using the Google Ad Preferences page and if you want to, you can opt out of interest-based advertising completely, by adjusting cookie settings or permanently, by using a browser plugin.

Do You Have any Additional Questions or Concerns?

Do not hesitate to contact us. We will gladly be of assistance!